Privacy Policy

1. Information We Collect

• Contact Information: First and last name, phone number, and email address you voluntarily provide through our inquiry form.
• Stay Details: Check-in and check-out dates you submit with your inquiry.
• Payment Information: Add-on package purchases are processed by our payment processor, Stripe. We never receive or store your full card number.
• Usage Data: Basic technical information such as browser type and pages visited, used only to keep the site working correctly.

2. How We Use Your Information

• To respond to your rental inquiry with availability, rates, and package options.
• To arrange and fulfill add-on packages and grocery delivery requests.
• To process payments and issue receipts or refunds.
• To send service-related messages about your stay.
• To comply with legal obligations.

If you check the consent box on our contact form, you agree to receive text messages and emails from us regarding your inquiry. Message and data rates may apply; reply STOP to opt out at any time.

You also agree that Stephanie may use your contact information to contact you about both the network you subscribed to and real estate related content, in order to promote her own business. You can opt out at any time by replying STOP to a text or using the unsubscribe link in an email.

2a. Dealings Between Users and Third Parties

Any interaction or business you conduct with other users, guests, vendors, or third parties is solely between you and that party and is no reflection on the Network. We do not endorse, vet, or guarantee any such party, product, or service. Please use your own free will and due diligence before going into business with, or purchasing anything from, anyone.

3. How We Share Information

We do not sell, rent, or trade your personal information. We may share it with:

• Service Providers: Our website host, database provider, email provider, and payment processor, only as needed to operate the Service.
• Legal Requirements: When required by law, regulation, or legal process, or to protect the rights, safety, or property of our guests or the public.
• Business Transfers: In connection with a sale or transfer of the property or business, subject to the same protections.

4. Data Security

We use commercially reasonable safeguards, including encryption in transit and at rest, to protect your information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

5. Data Retention

We retain inquiry and booking information only as long as necessary to serve you and to meet legal, tax, and accounting obligations, then delete or anonymize it.

6. Your Rights and Choices

• Request a copy of the information we hold about you.
• Request correction or deletion of your information.
• Opt out of text messages by replying STOP, or of emails using the unsubscribe link.

To make a request, contact us using the details in Section 10. Deletion is permanent and cannot be undone.

7. Cookies

We use only essential cookies and local storage needed for the site and checkout to function. We do not use third-party advertising cookies.

8. Children's Privacy

The Service is intended for adults age 18 and older. We do not knowingly collect personal information from children under 13. If we learn we have, we will delete it promptly.

9. Changes to This Policy

We may update this Policy from time to time. Material changes will be posted here with an updated Effective Date. Continued use of the Service constitutes acceptance of the revised Policy.

10. Contact Us

Questions about this Privacy Policy? Call or text us at (239) 778-4964. This Policy is governed by the laws of the State of Florida.